Orders

Orders Overview
The Orders page is where all your sales orders live. Orders from integrated sales channels will automatically import here, and you can add manual orders (e.g., from whole...
Add Orders
If an order takes place outside of your integrated sales channels, you can manually add it to Stitch. Note: This article applies to both our Stitch X and Stitch Classic...
Edit Orders - Stitch X
Click into any open order to view and edit that order's information. From the Order Detail page, you can update and process the order via the following tabs: Order Det...
Edit Orders - Stitch Classic
Click into any open order to view and edit that order's information. From the Order Detail page, you can update and process the order via the following tabs: Order Det...
Closing Sales Orders - Stitch X
Closing sales orders in Stitch will mark them as fully processed and will take them out of the main view on your Orders Tab. We recommend closing your sales orders as soo...
Closing Sales Orders
To maintain accurate on-hand stock counts in Stitch, ensure that your sales orders close as soon as they're paid and shipped. Stock Decrements When Orders Close Clos...
Returns
Use Returns to note returned units and/or refunded payments. This keeps resulting stock and revenue changes in context and offers insights into which items your customers...
Import Orders via CSV
With the Order Import CSV, you can upload sales orders in bulk for further processing (fulfillment, accounting, etc.) and reporting. Export CSV Add Orders to CSV ...
Export Orders CSV
At times you may want to edit orders in bulk to save time. You can do this via our Order CSV function. Note: This article applies to both our Stitch X and Stitch Class...
Unlinked Orders
When an order from your sales channel contains a line item that isn't linked to a Stitch variant, that order is "unlinked." Stitch doesn't know what was ordered and can't...