FAQs

How do I change/reset my password?
There are two ways to update your Stitch password: Change a Known Password Reset a Lost Password Password Requirements Note: If you can’t log in but know your...
How do I track stock using Stitch Classic?
Stitch has four measures to track the flow of stock from purchase and receipt to closed sales order. Stock Committed Available Awaiting Stock Formula Not...
Does Stitch have an open API?
We have a private API open to qualifying contract customers and partner developers, subject to use case review. Note: This feature is available only on certain pricing p...
Does Stitch work for international businesses?
Stitch is designed for businesses primarily operating and selling in the US. If your company is based outside the US, Stitch may still work for you, but please note the f...
Which industries does Stitch serve best?
Stitch is designed for finished goods inventory management. If you need to track raw goods, fractional inventory, and/or complex assemblies, we recommend finding a solut...
Which browsers work best with Stitch?
Stitch is designed for desktop web browsers and most heavily tested on Chrome. We support current versions of the following browsers: Mac Windows Chrome (recommen...
Does Stitch automatically sync?
Stitch automatically syncs with integrated sales channels approximately once every ten minutes. To force a manual sync with your sales channels, go to your Integrations ...
Can Stitch push, publish, or list new products to a sales channel?
Stitch can publish listings to Amazon, Shopify, Square, and eBay. For other integrated sales channels, you'll need to list your items directly on the channel and link th...
Does Stitch have a mobile app?
We're focused on making a great desktop app. Until we've knocked that out of the park, we have no plans to make a mobile app.
Does Stitch import marketplace and payment processing fees?
Stitch doesn't yet import marketplace or payment fees on the order level. Fees on Paypal payments applied to eBay orders or Paypal e-invoices will import into Stitch.