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Shopify - Locations
Note: The article in this tab applies only to our latest version Stitch X. For Classic functionality, please see the STITCH CLASSIC tab.
Add all locations
Configure your web store locationShopify allows for a single web store, so you’ll set up a location in Shopify for that web store, which Stitch will use as the primary location, pushing inventory values as configured through selective stock and applying the channel’s routing rules for orders received.
In Shopify, designate a single location for your online store. Ensure that web fulfillment is turned on:
Configure your POS and warehouse locationsTurn off web fulfillment for all locations aside from your online store:
Set the location you designated for your online store as Primary by using the radio button to the right of the location name:
Alert: There is no Master of Stock dropdown in your Shopify Channel settings. In order for Stitch to be Master of Stock, stock push must be toggled ON for at least one Shopify location. If none are toggled ON, Stitch will not be Master of Stock for your Shopify integration.
Returns made to a Shopify location that is the Primary Location in Stitch will go into the warehouse designated in the Default Return Warehouse section of your Shopify channel settings.
Returns made to a Shopify location that is not the Primary Location but is mapped to a Stitch warehouse go into the specific, mapped Stitch warehouse.
Returns made to a Shopify location that is not the Primary Location and is not mapped to a Stitch warehouse go into the warehouse designated in the Default Return Warehouse section of your Shopify channel settings.
Tip: In the Default Return Warehouse section of any channel's settings, you can select either Warehouse on order or any individual Stitch warehouse.
Order RoutingRoute orders in Stitch rather than in Shopify. Attempting to use both Stitch and Shopify for routing will likely have unintended results.
Presently, if a customer wishes to make a purchase where only some items are in stock at the location, you must process two separate orders: one for the in-stock and another for the out- of- stock items.
Shippable POS ordersIn the Shopify POS app, set your default order fulfillment setting to mark as fulfilled. To process a shippable order for an out of stock item at your POS location, toggle off the mark as fulfilled setting for the individual order during checkout.
Unexpected availability in ShopifyIf you or your staff are seeing unexpected availability in the Shopify POS app, confirm the following:
- Track Inventory is enabled for the product (this is part of the general Shopify integration).
- The product is stocked at all locations.
Note: The article in this tab applies only to our legacy version Stitch Classic. For Stitch X functionality, please see the STITCH X tab.
By default, your eComm warehouse is designated your primary Shopify location, and Stitch recommends keeping this setting as-is. Your primary location serves as the default fulfillment warehouse when shippable orders are submitted through Shopify POS.
Note: Shopify integrations with more than 12,500 listings may take more than one sync to fully download. New orders won't be imported during this initial download. Once complete, order import will resume.