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Closing Sales Orders
- Stock Decrements When Orders Close
- Close an Individual Order
- Close Orders in Bulk
- Automatically Close Orders from Integrated Channels
- "Insufficient Stock" Warnings
Note: This article applies only to Stitch Classic. If you're using our latest version, please refer to the corresponding Stitch X article.
Closing an order decrements both the Committed and Stock quantities. This is also when Stitch recognizes COGS and a corresponding decrease in assets.
Tip: For an intro to Stitch stock counts, see tracking stock in Stitch.
Tip: Use this method to quickly close all orders in the Ready to Be Closed filter.
Note: POS orders must be marked as paid (and fulfilled, if using Shopify POS).
If you choose to inflate stock (strongly discouraged), Stitch assumes that you have exactly enough stock on hand to close the order without stock going below zero.
Account owners and administrators can remove this option via the Order Settings page (Account Menu > Stitch Settings > Order Settings > Stock Protection).
Note: If you see this warning, there may be a discrepancy between in Stitch and what you physically have on hand. In these instances, check the stock history of affected variants using the Stock Log report. Compare this to recent sales, reconciliations, and purchases to identify what may have caused this discrepancy.