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QuickBooks Online - Invoice Sync (Stitch X)
Note: Once Stitch pushes an invoice to QBO, updates to that invoice will not push from Stitch to QBO.
Invoices sent by Stitch to QBO include line item details (Product Description, Quantity, Price), invoice details (Invoice #, Discount, Sales Tax, S&H, payment due date), and contact details (name, email, phone, billing address, Stitch ID).
If you've been using QBO for some time, you may already have contacts set up in QuickBooks for some customers. Follow these instructions to merge the contacts created by Stitch with existing QBO contacts while maintaining the link to Stitch.
- After the first Invoice has been created in QBO, you will have a new contact that contains the name and Stitch ID, such as John Smith #1134.
- Open the original contact in QBO. Edit the Display Name of the original contact ("John Smith") to match the contact created by Stitch ("John Smith #1134").
- Confirm that you want to merge the contacts.
- If desired, You can now edit the merged contact and change the Display name.
Note: To preserve the contact map between Stitch and QBO, change the display name of the original QBO contact.
Voiding an order in Stitch won't void the related QuickBooks invoice. The invoice must be manually voided in QuickBooks.
If the invoice number assigned in Stitch has already been used in QBO, that invoice won't be sent to QBO.