Amazon - Fulfillment Latency

Last Updated: Oct 27, 2017 03:26AM PDT
Fulfillment latency (also known as handling time) is the number of business days between when you receive an order on Amazon and when you ship it.

The default value on Amazon is one to two business days (learn more; login required). If your merchant-fulfilled Amazon listings have custom fulfillment latency settings, you'll need to configure these settings in Stitch.

Note: To control fulfillment latency, Stitch must be Master of Stock.

Set Latency at the Channel Level

From Integrations > Channels, click the Settings button for your Amazon channel, then scroll to the Fulfillment Latency dropdown:

Note: The channel-level setting applies only to new listings, moving forward, including listing published from Stitch to Amazon. To set latency for previously imported listings, set at the listing level.

Set Latency at the Listing Level

To apply this setting to individual listings, go to Integrations > Channel Listings. To set latency for a specific listing, click the chain link icon next to the listing.

To set latency in bulk, use the channel filter to show Amazon listings only. Select listings, then click Edit Link Settings:

To control fulfillment latency, Stitch must be Master of Stock.