Amazon - Linked FBA Transfers

Last Updated: Jul 31, 2018 11:23PM PDT
In Stitch, stock is sent between warehouses using transfer orders. You can use transfer orders to send stock to Amazon's fulfillment centers, but there are a few key differences from the standard workflow. This feature is available for Amazon US, Amazon CA, and Amazon UK (we don't support Partnered Carrier Shipments in Amazon UK). International transfer orders between marketplaces aren't supported.

Note: This feature will be removed from Stitch before end of 2018. If you have not already done so, please begin using Unlinked Transfers.

Choosing a Transfer Method

To create an FBA transfer order, click + Transfer Order, choose a merchant-controlled warehouse as your From (outbound) warehouse, and select Amazon as your To (inbound) warehouse.

You then have two options:

Manage in Stitch

If you ship small parcel delivery (UPS, FedEx, etc.), print and label your goods with FNSKUs (where required), and agree to Amazon's distributed inventory placement (where requested), manage the transfer entirely in Stitch via a linked transfer detailed below.

Manage Separately

If your workflow includes any of the following, manage separately via an unlinked transfer in Stitch and a manually created inbound shipment in Seller Central.
While managing entirely in Stitch via a linked transfer offers communication and automation between platforms, managing separately offers access to Amazon's full list of prep, pack, and shipment options.

As with regular transfer orders, FBA transfer orders move available stock between shipping and receiving warehouses. Unlike a regular transfer order, Amazon FBA transfer orders aren't sellable in transit and can't be immediately received and closed.

Note: In order to add variants to an FBA Transfer Order, they must be linked to existing FBA channel listings.

Upon clicking Save, the transfer order will immediately be given a unique Stitch ID and corresponding packing slip(s). The packing slip(s) in Stitch are generated by Amazon and then passed to Stitch.

Note: When you save the order in Stitch, Amazon assigns a temporary shipment ID used for partnered carrier shipments and inbound shipment labels. This ID expires after 48 hours. If your workflow progresses beyond 48 hours, you may receive an error during the Request Cost Estimate action (for Partnered Carrier shipments) and/or the Download Shipping Label action (for Non-Partnered Carrier shipments).

Review Packing Slip(s)

Saving an Amazon FBA transfer order in Stitch will create an Inbound Shipment in your Amazon Seller Central account on the next sync. The information Amazon generates for this inbound shipment is then passed back to Stitch in the form of one or more packing slips.

Note: Stitch's FBA Transfer workflow may require Distributed Inventory Placement, where Amazon splits an inbound transfer order into multiple shipments, each to a different fulfillment center. At this time, Stitch doesn't support Amazon's Inventory Placement Service (shipping all units to a single fulfillment center, for a fee).  If Amazon splits the inbound shipment, a Stitch packing slip is generated for each FBA warehouse destination.

Print FNSKU Labels

Products entering Amazon fulfillment centers require a means of identifying the product and its ownership.  Unless you're sending stickerless, commingled inventory (and you've already enabled that setting on Amazon), each unit you send needs a fulfillment network SKU (FNSKU), a barcode for storing and locating products in Amazon's fulfillment centers. These barcodes can be printed from the Transfer Order Detail page in Stitch.

To print these labels, click Generate Barcodes, select FNSKU as the barcode type, Code 128 as the barcode format, and use any supported printing format.

Note: At this time, Stitch's FBA Transfer workflow doesn't support Amazon's FBA Label Service.

Create a Shipment

When shipping to Amazon, there are two types of shipments: Partnered Carrier Shipments and Non-Partnered Carrier Shipments. For either type of shipment, the tracking number will play a crucial role in providing status updates to both Amazon and Stitch.

Partnered Carrier Shipments

To create a Partnered Carrier shipment in Stitch, click + Shipment and chose one of the Partnered Carriers from the Carrier dropdown menu.  Once you select a partnered carrier, the tracking number input field will disappear as the tracking number will automatically import once the shipment has been created in Amazon. Once you've completed all required fields, click the check Save.

Once a shipment has been saved for a Partnered Carrier, the Request Cost Estimate button will appear for that Shipment.

Clicking Request Cost Estimate will send the shipment details to Amazon and request a discounted shipping quote through the Partnered Carrier Program.

Once a quote has been generated, it will appear in Stitch, and you must choose Approve Cost. Once approved, a tracking number will update in Stitch automatically.

Note: Package size and weight must be entered as whole numbers in Stitch. To avoid any shipping or billing issues, be sure to round figures to the next highest whole number.

Non-Partnered Carrier Shipments

Non-Partnered shipments are created the same way as partnered shipments, but rather than choosing a partnered carrier in the Carrier dropdown, you'll select one of the non-partnered carriers. In order to save a non-partnered carrier shipment, a tracking number must be entered prior to saving the shipment details.

Download a Shipping Label

The final step in sending stock to FBA via transfer order is to download a shipping label from Stitch and attach it to the outside of your shipment. To download a shipping label, head to the Packing Slip page and click the Shipping Label download button.

For Partnered Carrier Shipments, this shipping label will serve as both the carrier shipping label and the Amazon FBA label.  For Non-Partnered Carrier Shipments, this shipping label will only serve as the Amazon FBA label and a separate carrier shipping label will need to be attached to your shipment.

Send to Amazon 

Once you mail the package(s), your portion of the inbound shipment is finished, but movement of stock has just begun! From the information provided via the carrier tracking number, you can view the status of your shipment from the Transfer Orders page:

After your shipment has been accepted and processed by Amazon, the transfer order in Stitch will change from In Transit to Received. Stock in your Amazon warehouse will increase by the amount Amazon received on the shipment. If for some reason there's a discrepancy between what you sent to Amazon and what they received, you'll have the ability to reconcile the transfer from within Stitch.

If all stock sent to Amazon is properly received, you can close the transfer order without reconciling.

Critical Information

  • Stitch's FBA transfer workflow doesn't currently support FBA Label Service, Amazon's Inventory Placement Service, case packing, or pack list options.
  • At this time, we only support (Small Parcel Delivery) SPD Inbound shipments—not Less Than Truckload (LTL) or Full Truckload (FTL) shipments.
  • We currently only support 25 shipments per transfer order. If you have more than 25 shipments, we recommend splitting the transfer order into two or more orders.
  • Both the carrier shipping label and the Amazon FBA label must be clearly visible (and scannable) on all inbound shipments.
  • For Partnered Carrier Shipments, the cost of the shipment will be billed to your Amazon Seller Central account, not your Stitch account.
  • The reconcile function in Stitch will only update your stock in Stitch. If you need to file a reconciliation claim with Amazon, please do so in your Seller Central account.