Amazon - Integration Setup

Last Updated: Sep 25, 2018 12:52PM PDT
Set your integration up for success with the right preparation—on Amazon and in Stitch.

Note: To integrate with Stitch, you must be on Amazon's Professional selling plan.

Supported Marketplaces

Stitch supports Amazon North America (US, CA, MX) and EU (UK, DE, IT, FR, ES). Integrate each seller account and each marketplace separately.

We have no plans to support Amazon JP, AU or IN.

Amazon Setup

  1. Go to the Amazon Marketplace Web Service (MWS) site specific to your country:
  2. Click the Sign up or manage Amazon MWS link in the righthand column; enter your Amazon email and password to sign in, and you'll be directed to the User Permissions page.
  3. In the Amazon MWS Developer Permissions section, click Authorize a Developer
  4. Enter the Developer's Name as StitchLabs.
  5. Enter the Developer Account Number specific to your country:
    • US, CA, MX - 5743-1549-1943
    • UK, DE, FR, IT, ES - 8136-0460-2248
  6. Click the Next button.
  7. Accept the Amazon MWS License Agreement and click the Next button.
  8. Obtain your Seller ID and MWS Auth Token:

Stitch Setup

  1. In Stitch, go to Integrations > Channels and click Add Channel.
  2. Select the Amazon channel specific to your country.
  3. Enter your MWS credentials into the corresponding fields in Stitch (your Merchant ID is the same as your Seller ID.)
  4. Click Authorize when prompted.
Once you've authorized the integration, Amazon will first download product information. Amazon uses API limits to throttle the massive volume moving through their servers. Because of this, some types of information transfer between Amazon and Stitch take longer than they do with other integrated sales channels:
  • Initial product imports from Amazon can take anywhere from an hour to a day.
  • Orders can take up to an hour to import.
  • Stock updates made in Stitch may take up to an hour to post back to Amazon.

Note: If you have custom handling times set on Amazon, Stitch will reset these values to the Amazon default of one to two days (unless pushing Amazon Fulfillment Latency from Stitch).